Privacy Policy

​We may collect and process the following types of personal data:

• Account Information: name, email address, password (encrypted), and subscription details.

• Dog Information: name, breed, age, health details (where relevant for training).

• Payment Information: billing details processed securely via third-party providers (e.g., Stripe, PayPal, Kajabi Payments). We do not store your card details.

• Website & Platform Usage Data: login activity, training videos accessed, browsing data, IP address, and cookies (used to improve services and security).

• Communications: messages, support requests, or feedback submitted through our website.

We use your personal data to:

• Provide access to our training subscription platform and manage your account.

• Process payments, subscriptions, and renewals.

• Deliver training content, updates, and new materials.

• Send service-related emails (e.g. booking confirmations, subscription reminders).

• Send marketing communications if you have opted in (unsubscribe anytime).

• Monitor usage trends to improve our services and user experience.

We only share your information with trusted third parties, including:

• Payment processors (e.g. Stripe, PayPal).

• Email and marketing platforms (e.g. Kajabi, Mailchimp) if you opt into newsletters.

• IT service providers who support our website and platform.

• Legal authorities if required by law.

We never sell your data.

Our website and subscription platform may use cookies and similar technologies to:

• Keep you logged into your account.

• Remember preferences and settings.

• Analyse website traffic and performance.

You can disable cookies in your browser settings, though some features may not work properly.